Customer Service and AMS eStore For all
warranty and online issues or products purchased from AMS eStore
You are required to provide AMS a copy of (proof-of-purchase
Invoice or Receipt) in order to receive warranty service.
Phone: 510.353.0211 ext. 27
E-mail: customerservice@american-media.com
Hours: Monday - Friday ( 8:30am - 5:30pm ) U.S. Pacific Time, except for
Holidays
Looking for replacement or discontinued parts?
Please visit www.AMSestore.com (not all parts are
listed online).
Defective products must first be qualified by our Technical Support Department.
Returned products will not
be accepted
without an RMA number.
To verify your product is eligible for RMA
and receive an RMA number, please contact:
RMA (Return Merchandise Authorization) Email:
rma@american-media.com
Phone: 510.353.0211 ext. 21
