Hours: Monday - Friday ( 8:30am - 5:30pm ) U.S. Pacific Time, except for
Phone: 510.353.0211 ext. 19
*Only product models that are sold by AMS
will be supported in USA/Canada.
Looking for replacement or discontinued parts?
Please visit www.AMSestore.com (not all parts are available online).
Contact Customer Service @ 510.353.0211 x27 for assistance.
Please have the following information ready when calling for Technical Support:
Date of purchase and location
Defective products must first be qualified by our Technical Support Department.
Returned products will not
be accepted without an RMA number.
To verify your product is eligible for RMA
and receive an RMA number, please contact:
RMA (Return Merchandise Authorization)
Phone: 510.353.0211 ext. 26