Contact Us
| US Headquarters |
East Coast Warehouse |
Mainland China Factory |
| 4416 Technology Drive. Fremont, CA
94538 |
11C Jules Lane. New Brunswick, NJ 08901 |
San Xing Gong Ye Qu Qing Guanli Qu |
| Tel: 510.353.0211, Fax: 510.353.0212 |
Tel: 732.828.6277, Fax: 732.828.9990 |
Qing Xi Dong Guan |
| Email:
info@american-media.com |
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Guan Dong, China P.R.C. |
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Please use the following guidelines for sending E-mail to AMS.
Please ensure your query is addressed to the correct department. Please note that any feedback or suggestions provided to AMS shall be deemed non-confidential and shall become the sole property of AMS. AMS shall be free to use such information on an unrestricted basis.
Business
Hours
Monday - Friday ( 8:30am - 5:30pm ) U.S. Pacific Time, except for
Holidays
Technical Support
Email:
techsupport@american-media.com
Phone: 510.353.0211 ext. 19
Customer Service and AMS eStore
Customer Service for all online issues and products purchased from AMS eStore
Email:
customerservice@american-media.com
Phone: 510.353.0211 ext. 27
RMA (Return Merchandise Authorization)
Email:
rma@american-media.com
Phone: 510.353.0211 ext. 21
 RMA
Request Form
Sales Information
Product information/specifications, pricing
inquiries and RFQs
Email:
sales@american-media.com
Phone: 510.353.0211
Marketing Issues
Product information/specifications, and marketing issues such as comments and product testimonials
Email:
marketing@american-media.com
Requests can also be mailed to:
ATTN Marketing Manager
American Media Systems, Inc.
4416 Technology Dr
Fremont, CA 94538
Accounting and Credit department
For all accounting and credit questions and issues, please contact AMS accounting and credit department
Email:
accounting@american-media.com
Phone: 510.353.0211 ext. 20
Credit
Application form
Resellers Permit form
Problems or comments about the AMS web site?
Please send a comment to our Internet Team via Email:
webmaster@american-media.com
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